Food allergens and labelling

Understanding food allergens and the legal requirements for product labelling is complex but critical for food and drink businesses to get right. 

During this webinar, Caroline Benjamin, Food Allergy Aware Ltd, & Georgina Stewart from The Nutrient Gap will provide useful information on best practice when labelling food products and hospitality menus. This will help you to understand the current legal terminology and your obligations to keep the customer safe, preventing a fatal or serious allergen reaction incident from occurring. 

The session will cover near-miss reporting and root cause analysis, which are essential tools to keep your products safe and cover the importance of reporting and how it can save lives.

Caroline and Georgina will include case studies to highlight the importance of accurate labelling and gateways and allergen management policies and procedures. The webinar will also look at the legal terminology for food labelling. 

About the speakers

Caroline Benjamin founded Food Allergy Aware Ltd in 2013 to enable the food service business to understand and embrace the Food Hypersensitive (FHS) customer. In 2019, Caroline won the SOFHT ‘Company of the Year Award’. She worked with colleague Sally Trice to develop the resources for the RSPH level 2 Food Allergen Management Training. Alongside this, she has developed bespoke in-house workshops for her clients which fit their operations.

Caroline is currently working with Jacqui McPeake on the Near Miss Reporting Campaign., they formed Hospitality Allergen Support UK, to highlight the importance of managing hazards and risks.

Georgina Stewart is a nutrition adviser and founder of The Nutrient Gap. She founded The Nutrient Gap, a food consultancy company in 2020 after spending over a decade working in the sports nutrition industry.

Georgina has worked for major food brands like Heinz, own label Amazon products, Waitrose, and Wingstop, along with a leading sports brand Wiggle. Her roles have included product development, supply chain, labelling compliance and nutritional and allergen profiling for the out-of-home sector. Georgina is also an expert in nutrition and health claims and is passionate about transparency within the food industry.  She is a big champion of challenger brands having more exposure in the retail sector.

Georgina is a judge for The Quality Awards and the Weetabix Food & Drink Awards in Northamptonshire. She is also a professional member of the Royal Society of Public Health committed to improving public health through better nutrition.

About Food Allergy Aware Ltd 

Caroline founded Food Allergy Aware Ltd in 2013 to enable the food service business to understand and embrace the Food Hypersensitive (FHS) customer. They develop solutions to give businesses the tools, knowledge and expertise to not only manage allergen processes and the labelling regulations, but to take it to the next level and offer a positive customer journey for the FHS diner. Food Allergy aware provides consultancy, training, onsite allergen audits and mystery dining to the hospitality sector to ensure they have a robust allergen management policy in place.

About The Nutrient Gap

The Nutrient Gap helps food brands navigate the complex world of product information and compliance, making their journey to the supermarket shelf and onwards to the consumer’s table, as simple as possible and stress-free. We handle all the complex requirements of what goes on product packaging, ensuring that product information is complete, correct and compliant.

Typically, our clients come to us when they’re nearly ready to launch and they’ve just realised that getting all the right information onto their product packaging – or into their specifications – is a lot harder than they realised. Sometimes, they’ve already tried to launch and been pushed back for incorrect information. Sometimes, they’ve had a go at a DIY approach and have realised it’s just not worth it to spend so much time and still get things wrong.  We help them to navigate the minefield of food legislation.

For food manufacturers, we ensure all their legislative paperwork, pack claims, ingredient lists, nutritional data, and allergen information are complete and compliant. 

For food service operators, we can help to provide accurate nutrition and ingredient information for their menus.
And for small food companies selling over the internet, we can help them to comply with the tricky challenges of the Distance Selling Regulations.